пинко Что нужно знать перед покупкой
The player later confirmed that the casino returned his winnings and he managed to withdraw the funds successfully, therefore we marked this complaint as resolved.
We asked the player to confirm that they had received the payment, but there was no further response from them, Consequently, the complaint was rejected.
Ведь аксессуарыГалстуки и запонкиБабочкиГалстукиЗапонкиГоловные уборыБалаклавыБейсболкиКепкиКомплектыПанамыШапкиШляпыЗащитные маскиЗонтыКанцелярские товарыАксессуары для письмаБлокноты вдобавок тетрадиЕжедневникиКарандаши как и ручкиКлючницы в свой черед брелокиКошельки и визитницыВизитницыЗажимы для купюрКошелькиОбложки для документовОчкиОправыСолнцезащитные очкиФутляры для очковПерчатки равным образом варежкиВарежкиПерчаткиСпортивные перчаткиРемни также подтяжкиРемниРюкзакиМешкиРюкзакиСумкиНесессерыПортфелиПоясные сумкиСпортивные сумкиСумки также чехлы для ноутбуковСумки с ручкамиСумки толково плечоУкрашенияБраслетыКольца как и перстниЦепи также подвескиЧасыЧасы со стрелкамиЭлектронные часыЧемоданы также дорожные сумкиАксессуарыДорожные сумкиЧемоданыЧехлы для телефоновЧехлы для наушниковЧехлы для телефонаШарфы также платкиПлаткиСнудыШарфы
The player from Denmark is questioning the number of personal documents which are required for the KYC verification. After specifying what was the issue with the verification, the player eventually received her winnings and the complaint is resolved.
The player from Japan had made winnings of $680 but before he could withdraw, his account had become inaccessible. Despite inquiries, the casino had not initially provided a reason or estimate for resolving the issue. After the player had contacted our complaints team and provided the necessary information, we had engaged with the casino on his behalf.
You can imagine what happened with the 130 euros, convert 1500 euros with 130 euros. That doesn't work, you have the option to buy free spins, but you can do that in the 5 days only once. It happened as it had to, the money is gone. I still don't know who of the ladies was right.
The player from Portugal had had issues withdrawing €151.01 from Ninecasino, both via Skrill and a bank transfer. Despite several interactions with customer service and having provided the required information, the withdrawal issue had remained unresolved.
We are very sorry to hear that you've had a negative experience with our casino and the support team. We are working on the quality of our support and do our best to help all players as soon as possible.
The player from Italy is experiencing difficulties withdrawing his funds due to limited availability of payment methods. Player’s complaint has been resolved successfully.
Repeated messages site to the casino were ignored, and the issue remained unresolved. The player confirmed that the problem was successfully resolved, and the complaint was closed as resolved.
Leute spielt hier nicht das sind abzocker rtp ist richtig runtergeschraubt die sagen wo anders ist gleich die Lügen habe hier viel eingezahlt man gewinnt nix 300€ Einzahlung Spieldauer 15 Minuten leere freispiele vertraut mir Finger früher waren die gut aber seid 2022 Schrott betrug
The player from Portugal had lodged a withdrawal request five days prior and had provided all necessary documents but had not received any response. The disputed amount had been 540€. The player had indicated that the withdrawal request had been made at the same time as a self-exclusion request. After no progress had been made, we had transferred the complaint to another team member who had contacted the casino.
So far so good! After 3 payouts, a bank suddenly asks for a document with a transactions ID. Everyone knows that there is no such thing in Germany!
The player from Finland had experienced a sudden account closure while gaming on Octocasino and was unsure if it was connected to a previously self-imposed gambling ban. She had requested a refund of the remaining 7 euros in her account, but also believed the circumstances warranted a return of her full 70 euro deposit.